Delivery & Shipments

Understanding the logistics of delivery and shipments is crucial for ensuring a smooth purchasing experience. At Pets Local, we prioritize transparency in our shipping processes to keep our customers informed.

Our products are shipped directly from our global partners, which allows us to offer a diverse range of items while maintaining quality and keeping our prices low. This method of shipping can lead to varying lead times, typically ranging from 2 to 15 days. The exact duration may depend on factors such as the product's origin, destination, and the shipping method selected. Due to this all our orders include free shipping as standard.

It is important to note that while we strive to meet the estimated delivery times, unforeseen circumstances such as customs delays or logistical challenges may occasionally extend the shipping period. Therefore, we encourage customers to monitor their shipping and tracking details closely after placing an order to stay updated on their delivery status.

In summary, our commitment to efficient delivery and shipment processes ensures that you receive your products in a timely manner while enjoying the benefits of a global supply chain. For any inquiries regarding your order's shipping status, please refer to the tracking information provided at the time of purchase. This is available by download the Shop app in your order confirmation email.

If you require more information please use the contact form or pop up messaging service.